WHOVA FAQ

Setting Up Your Booth

Once you’ve set up access to your booth in the Whova web portal or Whova app, you’ll be able to customize it using your brand content and resources.

  • Handouts

    • Web Portal (Handouts can only be uploaded from the Web Portal.)

      • Click “Upload PDF file”. You may upload at most 2 PDF files, each with a max size of 10MB.

      • Add a title for the handout, and select a PDF file from your local computer

      • Click “Upload” and save the form

  • Product Video

    • Web Portal

      • Click “Add Product Video”, and select an option to upload your video, either by copying a link from 3rd party video storage, or upload a video file from your local computer. 

      • If you choose to copy a link from other video storage sites, we recommend you use Youtube, Vimeo, Dailymotion, our own self-video hosting, Wistia, Zoom recorded Video, or Slidelive.

      • Upload the file or copy-paste the video link.

      • Click Save.

    • Mobile App

      • Tap “Showcase Stream and Video” then tap “Product Video.”

      • You may either choose to either copy a link from a 3rd party video storage or upload a video file from your phone.

      • If you choose to copy a link from other video storage sites, we recommend you use Youtube, Vimeo, Dailymotion, Wistia, Zoom recorded Video, or Slidelive.

      • Upload the video or copy-paste the video link.

      • Tap Save.

  • Adding Booth Staff

    • Mobile App (Only available on the Mobile App.)

      • Tap on Manage Booth Staff. There you will see a list of all booth staff members.

      • Click Invite Booth Staff at the bottom of the screen.

      • Input the email that that staff member is registered with for the event.

        • The staff needs to be in the attendee list.

      • Choose how much access you want that staff member to have to the leads.

      • Click Invite

  • Giveaways & Promotions

    • Note: ALL promotions must be the same as advertised in the Deal Book/Last Minute Packet.

    • Web Portal

      • Under the “Promotional Offer” section, choose whether your promotion will be a raffle or giveaway.

      • Fill in the details of your promotion under Promotion Details.

      • Upload up to 5 relevant images to be featured alongside your promotion.

      • Click Submit.

    • Mobile App

      • Under the Exhibitor Hub section, tap Promotional Offer

      • Choose whether your promotion will be a raffle or giveaway.

      • Fill in the details of your promotion under Promotion Details.

      • Upload up to 5 relevant images to be featured alongside your promotion.

      • Tap Save.